Saturday, July 24, 2010
Sunday, July 11, 2010
The president of Damai - Mr. V. Murugeswaran was interviewed by Mix FM
The president of Damai – Mr. V. Murugeswaran was interviewed by Lite FM and Mix FM on the Convention on the Rights of Persons with Disabilities ( CRPD ) According to him the convention is TOOTHLESS since Malaysia opted not to ratify the optional protocol.
The Person’s with disability Act which was passed in 2007 also can be placed in the same category as no single provisions in the said act which provide for sanction and/or punishment if the rights conferred under the act is not implemented.
In fact there is legislation which was enacted much earlier than the said act which is left redundant i.e Uniform Building By-Laws and The Street and Drainage Act.
It is high time for the Malaysian Government to sign the optional protocol and to draw-up an Anti Discrimination Act to supplement The Person’s with disability Act 2007 which will then be an effective tool to protect the rights of the disabled people in this country
Malaysia Signs Convention On Rights Of Persons With Disabilities
Tuesday, July 6, 2010
Friday, June 25, 2010
Tuesday, June 22, 2010
Maybank shows some heart for disabled
streets 
Now, the disabled can easily use the banking services in branches such as the one in Taman Connaught. Senior executive president and head of Maybank's Consumer Banking Lim Hong Tat said the bank was happy to offer such facilities to its disabled customers.
"We are pleased to officially launch the largest number of branches, five in total, that provide services and facilities for customers who are physically-challenged, namely wheelchair-bound users," said Lim at the launch of the new branch in Taman Connaught.
"Our disabled-friendly facilities extend from outside the building with designated parking lots and ramps to provide easy access from the main road to the branch premises."There are specially-built ATM machines installed at a suitable height for those requiring self-service banking, cash deposit machines as well as a customer care desk for those who require counter services.
"The facilities at this branch have been designed in accordance with the Guidelines On Buildings Requirements For Disabled Persons issued by the Ministry of Housing and Local Government as well as input from the Damai Disabled Persons Association."We thank the association for its cooperation in the design of the facilities. The other four disabled-friendly branches are in Sitiawan and Lumut in Perak, Senawang, Negri Sembilan, and the Petaling Jaya main branch. "About RM280,000 was spent to upgrade the branches to be disabled-friendly," he said.
Eleven other branches also incorporated some disabled-friendly features such as ramps for easier access to the premises. Maybank plans to have such disabled-friendly facilities in 12 more branches by the end of July next year."All new branches will incorporate disabled-friendly facilities if the infrastructure of the premises permit and if they are in accordance with local authorities guidelines. Our aim is to have at least one disabled-friendly branch in every state."He added that this initiative was all part of Maybank's core values called "Heart", an acronym for humility, efficiency, appreciation, respect and trust.Saturday, June 19, 2010
Maybank to enhance customer service
KUALA LUMPUR: Malayan Banking Bhd (Maybank) has allocated RM16mil for its customer service transformation programme that started in April 2010, a senior official from the bank said.
according to senior executive vice-president and head of consumer banking, Lim Hong Tat. Focus of the programme is on training and development that will enhance the service performance of all Maybank frontline personnel.“So far, about RM3mil to RM4mil has been spent on training and new uniforms,” Lim said after launching the bank’s disabled-friendly branches here yesterday.
On the launch yesterday, Lim said Maybank had invested RM280,000 to upgrade five branches to be disabled-friendly, and these comprised those in Taman Connaught in Cheras, Sitiawan and Lumut in Perak, Senawang in Negri Sembilan, and the Petaling Jaya main branch.
“At 11 other branches, we also have some disabled-friendly facilities such as ramps for easier access to the premises,” he said.
Maybank also plans to have such facilities in 12 more existing branches by the end of July 2011, with estimated cost of up to RM40,000 per branch. — Bernama
Lim said all new branches would incorporate disabled-friendly facilities as allowed by the infrastructure of the premises and in accordance with the local authorities’ guidelines
Friday, June 18, 2010
Maybank peruntuk RM16 juta tingkat khidmat pelanggan

Lim Hong Tat (tiga dari kiri) memberi layanan kepada orang kurang upaya selepas majlis pelancaran cawangan Maybank untuk orang kurang upaya di Maybank Taman Connaught, Kuala Lumpur.Naib Presiden Eksekutif Kanan dan Ketua Perbankan Penggunanya, Lim Hong Tat berkata, program perintis yang melibatkan 70 buah cawangan Maybank yang kini meliputi Kuala Lumpur, Selangor, Melaka dan Negeri Sembilan itu akan diperluaskan ke seluruh negara menjelang Ogos tahun ini.
Beliau berkata, fokus kepada program transformasi ini ialah latihan dan pembangunan yang mana akan meningkatkan perkhidmatan para petugas di kaunter hadapan cawangan-cawangan Maybank.
"Sehingga kini Maybank telah membelanjakan RM3 juta hingga RM4 juta untuk latihan dan pakaian baru," katanya kepada media selepas melancarkan cawangan Maybank yang menyediakan kemudahan mesra orang kurang upaya di Taman Connaught di sini hari ini.
Menurut Hong Tat, program transformasi perkhidmatan pelanggan telah memberi kejayaan kepada Maybank yang mana Bank Internasional Indonesia (BII) telah memenangi tempat pertama bagi anugerah amalan terbaik untuk perkhidmatan pelanggan di Indonesia.
Sementara itu, Maybank Taman Connaught merupakan antara lima buah cawangan yang dipertingkatkan dengan kemudahan orang kurang upaya dan bank tersebut telah melabur sebanyak RM280,000 bagi menyediakan kemudahan tersebut.
Cawangan lain yang menyediakan kemudahan mesin juruwang automatik yang direndahkan serta laluan untuk kerusi roda ialah di Sitiawan dan Lumut di Perak, Senawang di Negeri Sembilan dan cawangan utama Petaling Jaya di Selangor.
Hong Tat berkata, Maybank merancang untuk menaik taraf kemudahan seperti itu di 12 cawangan lain sehingga Julai ini dengan anggaran kos antara RM40,000 bagi sebuah cawangan.
Tambahnya, semua cawangan baru itu akan menyediakan kemudahan untuk golongan kurang upaya sebagaimana yang dibenarkan oleh pihak berkuasa tempatan.
Maybank sets aside RM16m to enhance customer service
KUALA LUMPUR: MALAYAN BANKING BHD (Maybank) has allocated RM16 million for its customer service transformation programme that started in April 2010, senior executive vice-president and head of consumer banking, Lim Hong Tat, said on Wednesday, June 16.Thursday, June 17, 2010
Lima cawangan Maybank mesra OKU

Presiden Eksekutif Kanan dan Ketua Perbankan Konsumer Maybank, Lim Hong Tat berkata, lima cawangan tersebut ialah di Taman Connaught di Cheras, cawangan utama Maybank Petaling Jaya di Selangor, Senawang di Negeri Sembilan, Sitiawan dan Lumut di Perak
Wednesday, June 16, 2010
Maybank Launches Disabled-Friendly Branches and Service Transformation Initiative.

Kuala Lumpur, June 16, 2010

Maybank Sets Aside RM16 Million To Enhance Customer Service
June 16, 2010 15:23 PMKUALA LUMPUR, June 16 Wednesday(Bernama) -- Malayan Banking Bhd (Maybank) has allocated RM16 million for its customer service transformation programme that started in April 2010, senior executive vice-president and head of consumer banking, Lim Hong Tat, said .
Disabled-friendly ATMs in Maybank branch

KUALA LUMPUR: Disabled persons (OKU) can now do their banking business with Maybank with ease. Maybank officially launched its five disabled-friendly branches to cater to the needs of wheelchairbound customers this morning.

Maybank senior executive vice-president and head of consumer banking, Lim Hong Tat, said: "The facilities were designed in accordance with the Guidelines on Buildings Requirements for OKU issued by the Ministry of Housing and Local Government as well as input from Damai Disabled Persons Association of Selangor and Federal Territory."
The launch was at the Maybank branch in Taman Connaught, Cheras, which was the first facility to be upgraded.
The other four branches involved are the main branch in Petaling Jaya, Sitiawan, Lumut and Senawang.
Also present at the launch was V. Murugeswaran, president of the Damai Disabled Persons Association of Selangor and Federal Territory.
Monday, April 5, 2010
Towards greater inclusion

Sunday April 4, 2010
By Assoc Prof Dr Lee Lay Wah
Education systems should cater to all learners, but just placing students with special needs in remedial classes is not enough — and could even be detrimental.
STUDENTS with special needs — including students with disabilities, those who are gifted and talented, and those “at risk” of developing problems — are entitled to a wide range of support and services. These include specialised instruction, related services and supplementary aids.
The settings in which these students are placed have been much debated.
Some educationists and parents believe that students with special needs should be educated in regular education classrooms together with their peers (inclusive settings).
Meanwhile, some believe that more specialised settings can provide better, focused and perhaps customised instruction.
The Least Restrictive Environment (LRE) principle has guided the development of a continuum of service placement options for students with special needs, which ranges from special schools to inclusive classes.
The goal of the LRE principle is to educate students with special needs to the maximum level possible with “normal” peers, and that separate placement options are only considered when the nature or severity of the disabilities is such that regular education classes cannot satisfactorily provide for them, even with additional support.
Special education services in Malaysia are currently delivered through various placement options such as special schools or programmes, special education classes in regular schools, resource rooms in regular schools, pull-out programmes in regular schools and inclusive classes.
Theoretically, the LRE is a sound placement model as it allows students with special needs to move closer to mainstream education when they have achieved the required level of competence in specialised settings.
In practice, however, no real placement options exists, and students are placed in programmes correlating to disabilities without much systematic progression towards mainstream education.
This means that a vast majority of students with disabilities will never gain from mainstream settings, and mainstream students will never have a chance to interact with and gain a greater understanding of special needs students.
Traditionally, inclusive education is perceived only as the physical settings in regular classrooms for students with disabilities.
It is now increasingly seen as a value-based educational reform that supports and welcomes diversity amongst all learners, and having a continuous process of responding to this diversity.
This holds especially true for a group of students that has traditionally been marginalised. It is primarily concerned with the removing of barriers to learning and quality participation in local schools and community.
However, a “just do it” approach to place students with disabilities in regular classes without meeting the required support and services is not educationally sound — and could be detrimental to the student with a disability.
Research has shown that successful inclusive education can be promoted with certain support systems and services, which may include trained adult personnel, facilities, equipment, teaching materials, changes in pedagogy, collaboration among stakeholders and an inclusive education policy.
In the past few years, we have seen the opening of more special education classes in regular mainstream schools.
These special classes are a step forward in bringing educational opportunities to students with cognitive and developmental disabilities that might otherwise be neglected, isolated at home or are only in care-giving settings.
By having these special classes, students with moderate-to-severe disabilities are taught functional academic skills, social and communication skills, adaptive skills and vocational skills in a mainstream school environment.
This in turn promotes the inclusion of students with disabilities into the community. The role of special education teachers is to provide specialised instruction to develop their students’ potentials.
On the other hand, the mushrooming of special education classes in mainstream schools has also brought about a phenomenon which reverses the benefits of inclusive education.
For example, we are seeing a group of academically poor students who otherwise function normally in daily life being pushed out of mainstream regular classes into these special classes.
Different disabilities
This is happening because many educators are still not aware of the differences between learning disabilities and intellectual disabilities.
Students with learning disabilities have average or above-average intelligence, but encounter significant problems in reading, writing and computing.
This includes students with dyslexia and dyscalculia.
Meanwhile, students with intellectual disabilities are students with significant limitations in intellectual and adaptive functioning. This includes students with mental retardation.
Our current definition of “masalah pembelajaran” might have brought about this confusion, as it is an umbrella term that covers both types of disabilities.
Special education classes are not the best placement option for students with learning disabilities, as the curriculum emphasised in special education classes are of functional academics, social skills training, behaviour, communication and other adaptive skills.
Instead, they require additional support in academic learning in mainstream classes.
This support could take the form of brief, intensive and specialised instruction in remedial programmes — which are currently provided in our primary schools, but not in all secondary schools.
Teachers’ role
Regular education teachers have been mixed in their views towards the practice of inclusion and indeed, have expressed fears towards inclusion due to their current workload and their inability to accommodate students with special needs in their classes.
A workable environment for inclusive education does require reduced class sizes, an environment that is focused on learning and instructional time, as well as available support systems for teachers.
In addition, research has found that teachers with the most intense training and in-service exposure to special needs are the most successful in inclusive practices.
This implies that all teacher training programmes should provide a good grounding in knowledge on special needs and core skills in inclusive practices.
The biggest challenge for education systems therefore is responding to learner diversity.
In a nutshell, an education system that accommodates all learners includes schools with accessible infrastructure (especially for students with physical and health disabilities); a differentiated curriculum; flexible goals; multiple instructional methods, materials and measurements (tests); and built-in support that meet the needs of diverse learners.
In order to exact any changes which will be sustainable and effective, we need to work from our current educational framework that is responsive to our local culture, context and work ethics.
No matter the status quo, we should be always moving towards greater inclusion, with the results being greater access for, acceptance and acknowledgement of children with special needs.
The writer is with Universiti Sains Malaysia’s School of Educational Studies.
The School is leading the ENGAGE Programme – Education for Sustainable Global Futures – that proposes to transform Malaysian education to ensure our global and future relevance. Feedback and further information can be sent to
theva@usm.my and
educate@thestar.com.my.
Friday, March 5, 2010
Disabled- friendly city idea hailed

http://thestar.com.my/news/story.asp?file=/2010/3/5/focus/5795945&sec=focus
Friday March 5, 2010
I REFER to the proposal by Women, Family and Community Development Minister Datuk Shahrizat Abdul Jalil to make Kuala Lumpur the “pioneer disabled-friendly city in Malaysia”.
I personally welcome her idea and hope the proposal will materialise as finally, the authority in charge of championing the disabled community’s rights has decided on a very pivotal issue.
The disabled advocates in this country have tried for years to put forward the idea of building a disabled friendly country and finally we see a positive statement by the minister.
It is high time the relevant authorities ensure strict compliance to all legislations which provide accessibility to infrastructure and buildings. We already have the basic laws in place and the problem we are facing is their implementation.
V. MURUGESWARAN,
President, Damai Disabled
Persons Association,
Kuala Lumpur.
Thursday, March 4, 2010
Disabled-friendly city: Tackle by-laws first

http://www.malaysiakini.com/letters/125703
Minister for Women, Family and Community Development Sharizat Abdul Jalil has announced her proposal to make Kuala Lumpur as a 'pioneer disabled-friendly city in Malaysia'.
I personally welcome her idea and I hope the proposal will materialise; finally the authority in charge of championing the disabled community's rights has decided on a very pivotal issue.
The disabled advocates in this country have tried for years to put forward the idea of having a 'disabled friendly country' and finally we see positive statement though this has yet to materialise.
Accordingly, it is a high time for the relevant authorities to ensure strict compliance of all legislation which provides for accessible infrastructures and built environment.
We already have the basic laws in place; the issue that we are facing is on the implementation and the sanction for not adhering to the relevant legislation.
The ministry should look into the aspect of ensuring strict compliance of laws such as the Disabled Peoples Act 2007, the Uniform Building By-Laws (UBBL) which have sufficient provisions to support the call for an accessible city in Malaysia.
Let us all wait for the pioneer accessible city in Malaysia!
The writer is president, Damai Disabled persons Association
Proposal to make KL "pioneer disabled friendly city" welcomed

http://www.sun2surf.com/article.cfm?id=44011
Thu, 04 Mar 2010
SPEAK UP! :: Letters
Proposal to make KL "pioneer disabled friendly city" welcomed
Dear Editor
I refer to Datuk Seri Shahrizat Abdul Jalil's statement on her proposal to DBKL to make KL as the “pioneer disabled friendly city in Malaysia”. I personally welcome her idea and I hope the proposal will materialize; finally the authority in charge for championing the disabled community’s rights has decided on a very pivotal issue. The disabled advocates in this country tried years to put forward the idea of having a “disabled friendly country” and finally we see positive statement which is yet to materialize.
Accordingly, it is a high time for the relevant authorities to ensure strict compliance of all legislation which provides for accessible infrastructures and built environment. We already have the basic laws in place; the issue that we are facing is on the implementation and the sanction for not adhering to the relevant legislation. The ministry should look into the aspect of ensuring strict compliance of such laws i.e Disable Peoples Act 2007, Uniform Building By-Law (UBBL) which has sufficient provisions to support the call for an accessible city in Malaysia.
Let us all wait for the pioneer accessible city in Malaysia!
V.Murugeswaran
President
Damai Disabled persons Association
www.damai.org.my
Saturday, February 6, 2010
Sri Maha Mariamman Devasthanam chairman Datuk R.Nadarajah said cable car expected to be operational in 2012
Monday January 25, 2010
Recognise Thaipusam, govt urged
http://thestar.com.my/news/story.asp?file=/2010/1/25/nation/5539949&sec=nation
THE Government has been urged to recognise Thaipusam as a national festival and that it must be made a public holiday in the peninsula, Tamil Nesan reported.
So far, Selangor, Perak, Penang, Johor and Negri Sembilan enjoy a holiday for Thaipusam.
Sri Maha Mariamman Devasthanam chairman Datuk R.Nadarajah said the other states should also be given a similar holiday due to the large number of Hindu devotees and foreign tourists who visited temples, especially in Batu Caves.
He also said that a cable car system from the base of the caves to the top of the temple has been approved. It is expected to be operational in 2012.
> Malaysia Nanban reported that television stations, especially TV1 and TV2, have been told to air more locally-produced programmes.
MIC Youth chief T. Mohan said this after attending the launch of Ra Ra Rasiga musical programme that will be aired over TV2.
Other News & Views is compiled from the vernacular newspapers (Bahasa Malaysia, Chinese and Tamil dailies). As such, stories are grouped according to the respective language/medium. Where a paragraph begins with a sub-heading, it denotes a separate news item.


